The PTO Managers should be created as PK4 TimeTracker users. Once the PTO Managers are created as a user, you should add them to other users as PTO Managers for approving the PTOs,

  • Click here to know more about creating the users
  • If the users are created already, then go to the Users tab, and from the user edit screen add the PTO Manager that approves the PTOs in the PTO Manager field and save it.
  • Now the PTO Manager sees the PTO requests by the users, in the PTO approvals screen in Salesforce
  • The Managers should check the PTO requests and approve or reject them.

PTO Approvals/Pending screen for approvals