Whenever you create the TimeTracker user in your org, an automated email is sent to the user with the App Key, Employee ID, and Password.


To stop sending these emails please disable them in the App Key level,


  • Login to Salesforce
  • Go to the TT Apps tab
  • Click on the App Name
  • Select the "Do not send an email on  MTT User create"
    • If you don't see the "Do not send an  email on MTT User create", please add it from the page layout to the App Key screen
  • Click the Save button
  • Once the check box is selected and saved, the automated email is not sent to the users on user creation.
  • If the "Do not send an email on MTT user create" is selected the automated email is not sent to the user on TimeTracker user creation. 



Note:

  • If you disable the automated email on user creation, you should manually reset the password for the TimeTracker users, and share the login credentials with the users.
  • Click here to learn more about resetting the password for the users in Salesforce.
  • We suggest you reset the password and share the login credentials with the users. Because the automated email is disabled in your org, the user will not be able to log in to the TimeTracker application.