V4S Mobile

What is Checked in Shifts?
Checked in shifts are the details of the jobs for which user has checked in and has not yet checked out. It will list the details of jobs for which user h...
Sun, 23 Feb, 2020 at 7:38 AM
What are V4S Personal and V4S Kiosk?
V4S Personal and V4S Kiosk are two different handset variants of  V4S Mobile. V4S Personal is meant for individual volunteers to use on their personal han...
Fri, 28 Feb, 2020 at 1:43 PM
How do I setup V4S Mobile in my Salesforce org?
V4S Mobile consists of two parts - V4S Mobile on Salesforce and either V4S Personal (on volunteer handsets) OR V4S Kiosk (on shared iPads / tablets). At a h...
Fri, 28 Feb, 2020 at 1:45 PM
Where do I see Volunteers check in and check out details?
Only the Salesforce Administrator and Salesforce Users at your Org, who have been given access to the V4S Mobile tabs will be able to view Volunteers Check-...
Fri, 28 Feb, 2020 at 1:46 PM
How do I add Volunteer Jobs for Volunteers?
Volunteer Jobs and Shifts are added in Volunteers for Salesforce. These need to be added by the Admin. Check out the Volunteers for Salesforce documentation...
Fri, 28 Feb, 2020 at 1:47 PM
How do I make a Volunteer Inactive if s/he is no longer an active volunteer in my organization?
You can Deactivate any Volunteer by checking the Inactive checkbox in the V4S Mobile User page. Follow the below steps to make Volunteer inactive. With...
Fri, 28 Feb, 2020 at 1:48 PM
How do I upload Contact details to create the V4S Mobile Users?
If you have just a few volunteers, you can create Contact records and V4S Mobile User records manually. To create V4S Mobile Users, make sure all Users ...
Fri, 28 Feb, 2020 at 1:49 PM
Why do I see additional hours worked for a Shift by Volunteer?
You may see additional hours worked by Volunteer for a Shift because the Salesforce Administrator at your org might have added Hours Worked while Assigning ...
Fri, 28 Feb, 2020 at 1:51 PM
Does V4S work on Professional Edition of Salesforce?
Yes, V4S works on the Professional Edition of Salesforce. You need to get API access activated by talking to your Salesforce Account Executive. Once you h...
Fri, 28 Feb, 2020 at 1:54 PM
Are there any Firewall settings to be done to access V4S Mobile?
In general, you do not need to make any changes to your firewall settings. In case you see a message that says you cannot access https://dftly.com, then yo...
Fri, 28 Feb, 2020 at 1:55 PM