PK4 TimeTracker Mobile

Knowledge base articles for the Time Tracker for Salesforce mobile app

What if there is no data connection? Can we still record time?
Yes, you can track time without a data connection. You will need a Wi-Fi or Mobile data connection when you log in to the PK4 TimeTracker Mobile app, on...
Tue, 10 Jan, 2023 at 5:42 PM
How do I search for a user in the Everyone screen?
There is a search icon at the top right-hand side on the everyone screen, Click the search button and enter the name of the user that you want to search...
Tue, 10 Jan, 2023 at 5:45 PM
Can I Checkout of Job/Project from the mobile app if I have Checked-In from Salesforce?
Yes, you can Check Out of the Job on the mobile app if you have Checked in to the Job from Salesforce. The mobile app is synced immediately with the curren...
Tue, 10 Jan, 2023 at 6:18 PM
As a PK4 TimeTracker user, can I change the items that I track time to?
PK4 TimeTracker users cannot make any changes to the items list that is set up for tracking time in your org. Only a Salesforce administrator at your or...
Fri, 13 Jan, 2023 at 5:51 PM
From where do I install the PK4 TimeTracker mobile app?
You should install the PK4 TimeTracker mobile app from the App Store for iOS devices and from the Google Play Store for Android devices. Click here to down...
Fri, 13 Jan, 2023 at 5:52 PM
How is the PK4 TimeTracker application different from other time tracker applications?
There are many reasons that the PK4 TimeTracker app is different from other applications. Tracks real-time: TimeTracker syncs data immediately, and you...
Fri, 13 Jan, 2023 at 6:13 PM
How do I reset the app?
If by any chance the PK4 TimeTracker app is uninstalled or if you change your device, you should reinstall the app on your device. You can reinstall the app...
Fri, 20 Jan, 2023 at 3:56 PM
How much time does it take for the user to start using the PK4 TimeTracker app?
The initial setup for Admin will take about 10 minutes for creating the Pk4 TimeTracker users. And it will take about 5 minutes for the user to download...
Fri, 20 Jan, 2023 at 3:57 PM
How do I retrieve the data of PK4 TimeTracker if I am changing my device?
Nothing to worry about your data, all the Clock-In/Out and the Check-In/Out details are saved in Salesforce servers. When you download the app on a diff...
Fri, 20 Jan, 2023 at 4:00 PM
How do I login to the PK4 TimeTracker application?
There are 4 types of users that can track time using the PK4 TimeTracker application. Mobile User, Web User, Salesforce user, Chrome User. You ...
Fri, 10 Mar, 2023 at 1:58 PM