PK4 TimeTracker Administrator

Shows all the articles related to Admin's

Which rate is considered for invoicing?
There are 3 objects in which the billing rate can be added. The billing rate can be added to the Account, User or Project level. You should decide from whic...
Fri, 3 May, 2024 at 3:36 PM
How to replace the oAuth user in Salesforce?
If an OAuth user is marked as inactive in Salesforce, the OAuth access for the TimeTracker application also expires. As a result, TimeTracker users will be ...
Tue, 31 Oct, 2023 at 5:50 PM
How is the total time displayed on the reports? Is this fraction of minutes? or fraction of hours?
The Time Worked field currently uses 5 decimal points to accommodate customers tracking seconds. However, you can create a new custom formula field that cal...
Mon, 5 Feb, 2024 at 12:48 PM
Why do I see an error after refreshing the Sandbox?
When refreshing a new sandbox, the licenses and configurations are not automatically copied, and you see an error message when you try to access the app. ...
Tue, 6 Feb, 2024 at 5:49 PM
What are the types of Salesforce licenses int he TimeTracker application?
We have two license types for users within Salesforce:     A. Time Tracker Users: They can track time for themselves and see their data     B. Admin/M...
Mon, 27 May, 2024 at 8:14 PM
What is the next-invoice-number flag?
This flag is used to set the invoice numbers in your org. Follow the steps below to configure the invoice number in Salesforce, Go to TimeTracker Flags w...
Thu, 11 Apr, 2024 at 5:37 PM
What is the invoice-number-format flag in TimeTracker app?
This flag allows you to set the invoice numbers in your org. There are 4 types of number formats that can be set in your org Go to the "invoice-numb...
Fri, 5 Apr, 2024 at 5:40 PM
How do I edit the Welcome email?
To edit the welcome email on TT user creation Click on Setup, Search for "Classic Email Templates" You see a list of templates in the list,...
Thu, 4 Apr, 2024 at 7:34 PM
How do I enable the scheduler to generate the invoices automatically?
The invoices get generated according to the time set up in the scheduler. You can then check the invoices and email them to the customers. To enable the...
Wed, 17 Apr, 2024 at 12:20 PM
What hierarchy is used in invoice for calculating the amount?
When generating the invoice, rates are considered in the following hierarchy: Task Assignments, Tasks, Projects, and User. During invoice generation, the s...
Fri, 3 May, 2024 at 3:45 PM