V4S Kiosk

Articles about V4S Kiosk

Do I need to back up volunteer data if the volunteers stop signing up for Shifts?
There is no need to manually backup the volunteer data. All the Check-In and Check-Out details are automatically saved in Salesforce under the Timesheet Det...
Fri, 7 Aug, 2020 at 5:01 PM
How do I edit volunteer information?
You can edit the volunteer information in Salesforce. In Salesforce go to the V4S Mobile user's tab, search for the volunteer name in the list and c...
Fri, 7 Aug, 2020 at 5:14 PM
How do I delete a volunteer ID?
You can delete a volunteer ID from your Salesforce Account.  From the V4S Mobile users tab, search for the volunteer name and click the dropdown button ...
Fri, 7 Aug, 2020 at 5:25 PM
I see the number of Signed up Volunteers is greater than the Desired # of Volunteers for a Shift. How can this be?
This can happen in two cases: If you edit the "Total Volunteers" field from the Shift Edit page:  The "Total Volunteers" field is a S...
Thu, 22 Apr, 2021 at 4:36 PM
How do I setup Jobs such that selected Volunteer can see jobs related to them?
Filters can be added to Jobs and Shifts to be displayed on the V4S Kiosk application.  Filters can be added on Volunteer Groups Filters on Job Locati...
Fri, 7 Aug, 2020 at 5:57 PM
Why do I need data on volunteer time?
There are many reasons for which you need to have data on Volunteer hours Funders and donors want to know what resources your nonprofit already receive...
Fri, 7 Aug, 2020 at 5:59 PM
How do I import volunteer hours to my payroll systems?
You can import the volunteer hours data to the payroll systems. And this may require some configuration setup from dftly, to match the formats in Salesforce...
Fri, 7 Aug, 2020 at 6:01 PM
Why do I see "Salesforce Field-set config error" or not able to add New Volunteer for Shifts?
If you are not able to add new Volunteers to a Job or Shift or if you see a message as "Salesforce Field-set Config error", you should add fields ...
Mon, 10 Aug, 2020 at 3:53 PM
Why is that I don't see all the Jobs which are in Salesforce on the V4S Kiosk application?
Make sure that you mark both the Ongoing and Display on Website fields while creating new Jobs in Salesforce. The jobs marked with Ongoing and Display on We...
Tue, 11 Aug, 2020 at 4:50 PM
How do I hide Email ID or Phone numbers of the Volunteers on the V4S Kiosk ap?
Hiding or obfuscating the Email ID or Contact number is an existing feature of the V4S Kiosk application. Personal details of Volunteers like Email ID &...
Tue, 11 Aug, 2020 at 4:54 PM