PK4 TimeTracker in Salesforce

The knowledge base of articles dealing with the TimeTracker inside Salesforce

I imported Projects list in Salesforce, all users are not seeing all the Projects to track time to?
All TimeTracker users do not see all the Projects in your org, due to sharing rule settings. If the objects, Project and Project Assignment are set to P...
Wed, 8 Mar, 2023 at 5:59 PM
Is it possible to add time for the future days in advance?
Yes, the TimeTracker application supports adding time details for future dates. To add the time details for future dates, Go to the Weekly tab from th...
Thu, 23 Feb, 2023 at 1:12 PM
How do I edit the user rate only for specific Projects?
You can mass edit the user rate for specific Projects. Mass editing the user hourly rate in the list view. Watch this video to know more about mas...
Thu, 25 May, 2023 at 7:05 PM
How do I auto checkout the users that track time using Auto Tracking component?
Imagine the users in your org are tracking time to Cases using the Auto Tracking component. If the user does not check out (close the browser) and leaves th...
Fri, 17 Mar, 2023 at 3:50 PM
Can I track time on two different browsers using the auto tracker component?
Yes, you can track time to two different cases using two different browsers. e.g: If the auto timer is enabled on the Cases object and you have opened d...
Wed, 15 Mar, 2023 at 5:24 PM
How to send multiple invoices for an Account?
For sending multiple invoices to an Account or multiple Accounts Go to the TT Invoice Headers, Select the invoice by clicking the check box, from the...
Tue, 18 Jul, 2023 at 6:01 PM
Why do I see an error message in the PK4 objects in Salesforce?
You see the error message as in the screenshot below when you try to access the TimeTracker application, is because you do not have access to the TimeTracke...
Fri, 11 Aug, 2023 at 4:56 PM
Errors reported by QuickBooks Desktop Sync
As the QBD Admin user who's set up to use the sync mechanism between PK4 TimeTracker and QBD, you will receive an email at the end of each sync cycle, i...
Thu, 14 Sep, 2023 at 12:59 PM