PK4 TimeTracker Mobile

Knowledge base articles for the Time Tracker for Salesforce mobile app

How do I track time using the PK4 TimeTracker?
You can track time for Clock-ins and Check-ins using the PK4 TimeTracker application. By default, you see the Projects, Task, and Work types objects for...
Wed, 25 Jan, 2023 at 3:44 PM
I tried to change the Password for the PK4 TimeTracker app, and the OTP is not emailed to me?
There could be 3 reasons for not getting the OTP email when you click the Forgot Password link on the PK4 TimeTracker app. Email is not enabled in your...
Wed, 25 Jan, 2023 at 3:48 PM
What is Paid Time Off and how do I use it?
You can now request a Paid Time Off using the PK4 TimeTracker application. To request a Paid Time Off,  Log in to the TimeTracker application on your ...
Tue, 7 Feb, 2023 at 4:09 PM
Why do I see a blank screen when I log into the PK4 TimeTracker app?
PK4 TimeTracker is an online app. That means you need to be connected to the Internet, either through Wifi or through the device's mobile data. If you a...
Tue, 7 Feb, 2023 at 5:26 PM
Why is that I don't see my Employee ID and OK button when I click the Forgot Password on the TimeTracker login screen?
You don't see the Employee ID and OK buttons because you have increased the default font size of the text on your Device. As there is no scroll option ...
Tue, 7 Feb, 2023 at 6:00 PM
What is the Change Password option that is in the Settings Tab of the PK4 TimeTracker app?
The Change Password option is to change the password for the TimeTracker application To change the password after you log in to the TimeTracker applica...
Tue, 7 Feb, 2023 at 6:37 PM
How do I clear cache of the PK4 TimeTracker application on the device?
As you use applications, they start storing files to refer to later. These files are stored in an app "cache."  For instance: When you're usi...
Wed, 8 Feb, 2023 at 6:03 PM
To what objects can we track time in the PK4 TimeTracker application?
You can track time to any Standard or Custom Objects of Salesforce. By default, the app is set to track time to Projects, Tasks, and Work-types. You...
Mon, 5 Feb, 2024 at 1:06 PM
Can I have users in multiple time-zones tracking their time?
Yes, we support different time zones. e.g: Imagine your Head office is in America and a Branch in India. PK4 TimeTracker User Checks-In/Out for a Job on t...
Wed, 8 Feb, 2023 at 6:05 PM
Why do I see an error message as "Failed to post image: Job" when I try to save an image for a Job?
The TimeTracker app shows a text message as "Allow time tracker application to take and post images" when you click the image button. You must cli...
Fri, 10 Feb, 2023 at 5:48 PM