PK4 TimeTracker Mobile

Knowledge base articles for the Time Tracker for Salesforce mobile app

How do I track time using the PK4 TimeTracker application?
It is mandatory that you select the correct Project, Task, and Work Type before you Check-In to a Job or Travel. By default, we show the Projects, Task,...
Fri, 3 Sep, 2021 at 1:02 PM
I tried to change the Password for the PK4 TimeTracker app, and the OTP is not emailed to me?
There could be 3 reasons for not getting the OTP email when you click the Forgot Password link on the PK4 TimeTracker app. Email is not enabled in your...
Fri, 3 Sep, 2021 at 1:12 PM
What is Paid Time Off and how do I use it?
Now the TimeTracker Users can request the Paid Time Off from his/her phone using the PK4 TimeTracker application. To request a Paid Time Off,  Log in ...
Fri, 3 Sep, 2021 at 3:45 PM
Why do I see a blank screen when I log into the PK4 TimeTracker app?
PK4 TimeTracker is an online app. That means you need to be connected to the Internet, either through Wifi or through your device's mobile data. If you...
Fri, 3 Sep, 2021 at 4:43 PM
Why is that I don't see my Employee ID and OK button when I click the Forgot Password on the TimeTracker login screen?
When you click the "Forgot Password" string on the PK4 TimeTracker Login screen to set up a new password. Then the pop-up shows the App Key and Em...
Fri, 3 Sep, 2021 at 5:53 PM
What is the Change Password option that is in the Settings Tab of the PK4 TimeTracker app?
The Change Password option is to change the password for the PK4 TimeTracker application To change the password after you have logged in to the PK4 Tim...
Fri, 3 Sep, 2021 at 6:13 PM
How do I clear cache of the PK4 TimeTracker application on the device?
As you use applications, they start storing files to refer to later. These files are stored in an app "cache."  For instance: When you're us...
Fri, 3 Sep, 2021 at 6:22 PM
To what objects can we track time in the PK4 TimeTracker application?
By default, the app is set to track time to Projects, Tasks, and Work-types. You might see other objects for tracking time rather than Projects/Tasks/Wo...
Tue, 9 Nov, 2021 at 5:38 PM
Can I have users in multiple time-zones tracking their time?
Yes, we support different time zones. e.g: Imagine your Head office is in America and a Branch in India. PK4 TimeTracker User Checks-In/Out for a Job on t...
Tue, 7 Sep, 2021 at 2:13 PM
Why do I see an error message as "Failed to post image: Job" when I try to save an image for a Job?
The PK4 TimeTracker app shows a text message as "Allow time tracker application to take and post images" when you click the image button. You must...
Tue, 7 Sep, 2021 at 2:19 PM