PK4 TimeTracker Mobile

Knowledge base articles for the Time Tracker for Salesforce mobile app

Does the PK4 TimeTracker application work on the desktop/laptop also?
Yes, the PK4 TimeTracker app works on the Desktop/Laptop, and on the handset. You can track time by using the on the web, in Salesforce, or from the mob...
Tue, 7 Sep, 2021 at 4:02 PM
How do I add the time details of the Project that I worked earlier, and does not have a time entry in Salesforce?
If you have worked on a project and forgot to Check-In when you were working on a Project, you can manually add the Check-In and Check-Out details using the...
Thu, 23 Sep, 2021 at 5:54 PM
How do I Check-In a team member only for Job and not for Travel?
Each member of the team has the Check-In button in the PK4 TimeTracker application. You can Check-In only the user that is there for Travel and travel t...
Tue, 7 Sep, 2021 at 5:08 PM
How do I Check-Out individual team member from a Job?
The PK4 TimeTracker application for the Team must be used to Clock-In and Check-In all the team members at a time. But in unavoidable circumstances, the...
Tue, 7 Sep, 2021 at 5:21 PM
How do I upgrade the PK4 TimeTracker application to the latest version on the device?
To upgrade the PK4 TimeTracker application to the latest version on your device For iOS devices, Go to the App Store and search for "PK4 TimeT...
Tue, 7 Sep, 2021 at 5:52 PM
Why do I see the error as "Geolocation Error Done without location, since access not permitted"?
You see the error as "Geolocation error done without location since access not permitted" if you are on the older version of the PK4 TimeTracker a...
Fri, 26 Nov, 2021 at 5:26 PM
I don't see any text when I login to the PK4 TimeTracker application on the device, how do I fix it?
You don't see the text when you log in to the PK4 TimeTracker application on the device is because you might have enabled the dark mode on your device....
Tue, 7 Sep, 2021 at 6:26 PM
I see an message as "XN ID not found" and cannot check-out for a Job/Project on the device, how do I fix it?
You see the XN ID not found error message if you have checked in to a Job from two different apps If you have checked in to a Job on the device and wit...
Fri, 26 Nov, 2021 at 5:42 PM
The Individual user sees other user names when logged in to the TimeTracker app on the device, how do I fix it?
The user sees other TimeTracker user names because the user is set as Team Lead for a Team and the user type on the TT user screen is set as Team. If th...
Fri, 26 Nov, 2021 at 6:05 PM
How do I setup the existing vacation days for users?
You should add the Available Vacation days in the "PTO Current Status" tab for each user, the PTO days should be added according to the PTO status...
Fri, 22 Oct, 2021 at 5:38 PM